Privacy Policy

1. Introduction

Shaw Research & Development Ltd ("we", "our", "us") operates QuoteForge. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Company name (optional)
• Password (stored securely hashed)

Quote Data

When you generate quotes, we collect:

• Part specifications and parameters you enter
• Quote history and results
• Files you upload (automatically deleted after processing)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We receive only transaction confirmations and Stripe customer IDs.

Technical Data

We automatically collect standard web server logs including IP addresses, browser type, and access times for security and analytics purposes.

3. How We Use Your Information

We use your information to:

• Provide and maintain the QuoteForge service
• Process your quotes and transactions
• Send service-related communications
• Improve and develop our service
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Retention

• Uploaded files: Automatically deleted immediately after quote processing
• Quote history: Retained for the lifetime of your account
• Account data: Retained until you request account deletion

5. Data Sharing

We do not sell your personal data. We may share information with:

• Stripe: For payment processing
• Service providers: Who assist in operating our service (under strict confidentiality)
• Legal authorities: When required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure password hashing
• Regular security updates
• Access controls and monitoring

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at info@quoteforge.xyz.

8. Cookies

We use essential cookies for:

• Session management (keeping you logged in)
• Security (CSRF protection)

We do not use tracking or advertising cookies.

9. Children's Privacy

QuoteForge is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. International Transfers

Your data is primarily stored and processed in the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or service notification.

12. Contact Us

For privacy-related enquiries:

Shaw Research & Development Ltd
Email: info@quoteforge.xyz
Location: Lake District, United Kingdom